Learn how tenx365 collects your personal data, why it's stored, and how it's kept secure — all in plain, easy-to-understand English. We believe you should have full control over your own information.
Six core principles tenx365 follows to protect your privacy
Tenx365 only collects information that is strictly necessary to operate the service. We never ask for unnecessary personal data — your name, contact details, and payment information are all we need.
All your data is protected with SSL 256-bit encryption — the same standard used by leading banks worldwide. It is virtually impossible for anyone to read or alter your data while it's in transit.
Tenx365 never sells your data to advertisers or any other third party. Your information is used solely to operate the service — nothing more.
You have full rights to view, correct, or delete your personal data. You can contact support at any time to submit a data-related request.
Your deposited funds are held in an account completely separate from tenx365's operational finances. This ensures your money is always secure and available for withdrawal.
You can opt out of promotional emails or SMS at any time. Use your account settings or contact support to unsubscribe from marketing communications.
Welcome to tenx365. This Privacy Policy explains what information we collect while you use our platform, why we collect it, and how it is kept secure.
By creating an account or using the tenx365 platform, you agree to this Privacy Policy. We take your privacy seriously — because your trust is the foundation of everything we do.
Important: This policy may be updated at any time. For significant changes, we will notify you in advance. It's a good habit to check this page regularly.
Tenx365 collects several categories of data. The main categories are outlined in the table below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (KYC) |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | BKash/Nagad number, transaction reference | Yes |
| Device Information | IP address, browser type, device ID | Automatic |
| Usage Data | Gaming history, betting records, login timestamps | Automatic |
| Cookie Information | Session cookies, preference settings | Optional |
We never store your bank card number or PIN directly — only reference information is retained once a payment is completed.
Tenx365 collects data in several ways — some directly from you, some automatically.
The name, mobile number, email address, and password you provide when creating your account are collected directly at the point of registration.
During the identity verification process, your ID document details and a selfie photo are collected. This information is stored on encrypted servers.
The games you play, time spent on the platform, and the device you log in from are automatically logged.
Payment method details and transaction records are logged during deposits and withdrawals.
When you contact support via live chat or email, a record of that conversation is retained.
Your data is used solely for defined purposes. tenx365 never uses your information for anything beyond what is necessary.
tenx365 uses your data to personalize your experience — such as suggesting games you may enjoy or showing relevant offers. This is always done with your benefit in mind.
Tenx365 does not sell your data. However, limited information may be shared with select trusted third parties as needed to operate the service.
Each of these third parties operates under its own privacy policy and is contractually prohibited from selling or misusing your data.
Cookies are used on the tenx365 website and app. Cookies are small text files stored on your device that help enhance your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
Tenx365 does not retain your data any longer than necessary. The general policy is:
After the required retention period, data is securely deleted or anonymized.
Every registered tenx365 member has the following rights regarding their personal data:
To exercise any of these rights, email us at: support@tenx365.best
Tenx365 applies industry-leading technical and organizational measures to keep your data safe.
In the event of a data security breach (which has not occurred to date), affected members will be notified within 72 hours.
Tenx365 does not collect or process data from anyone under the age of 18. Our services are intended exclusively for adults.
If we become aware that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
To protect underage members in your household, keep a strong password and 2FA enabled on your account. Learn more: Responsible Gaming।
Tenx365 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, you will be notified in advance via your registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests, please contact us:
Email: support@tenx365.best
Subject: Privacy Policy requests
Response Time: Within 72 hours maximum
Support Hours: 24 hours, 7 days a week
Using any online service inevitably requires sharing some personal information. But before doing so, everyone has the right to know where that information goes, how secure it is, and how long it is kept. The tenx365 Privacy Policy exists to answer exactly those questions.
Online service users in Bangladesh are becoming increasingly aware of privacy — and that's a positive trend. When you register with tenx365, the information you provide is used for three purposes only: verifying your identity, processing payments, and delivering the best possible service. Your data is never used for anything beyond this.
Many people feel uneasy about the KYC verification process — understandably so, since it requires submitting a photo of your national ID or a selfie. But without this verification, someone else could create an account in your name and cause you real harm. tenx365's KYC process is fully automated, and all documents are stored on encrypted servers — no staff member can view them directly.
There's a common misconception about payment data — many users assume tenx365 can see their full bank or mobile banking account details. That is not the case. tenx365 only records the transaction reference number and amount. Your bKash or Nagad PIN and full account details are never accessed or stored.
A quick word on cookies. Many people have a negative impression of them, but on tenx365, cookies are there to make your experience better. For example, if you select Bengali as your language, you won't need to select it again next time. Remembering your game preferences, maintaining your login session — that's all cookies at work. Marketing cookies can be turned off whenever you like; that's entirely your choice.
The right to deletion deserves a fuller explanation. If you want all your data removed from tenx365, close your account and notify Support. We will delete everything beyond what we are legally required to retain. Note that transaction records must be kept for a period under international anti-money laundering regulations — this is a legal obligation, not a matter of our discretion.
The biggest risk to your data security often comes not from outside threats, but from your own habits. Using a weak password, reusing the same password across multiple sites, or forgetting to log out on someone else's device — these are common but serious mistakes. Keep 2FA enabled on tenx365 and always remember to log out.
One final note — tenx365's Privacy Policy is not just a paper document. It is the foundation of every technical decision we make. Before adding any new feature, we ask: does this protect user privacy? If the answer is no, that feature does not go live. That is our commitment.
Your privacy is our priority. Create an account on tenx365 with confidence, backed by SSL-256-bit encryption and strict data protection policies.