Tenx365 Terms & Conditions — Know the Rules Before You Play

These Terms & Conditions apply to all use of the tenx365 platform. By creating an account, playing any game, or placing a bet on tenx365, you are deemed to have accepted these terms in full.

Tenx365 is an internationally licensed online gaming platform. We operate services specifically designed for players in Bangladesh — including casino games, live games, and Sports Betting.

If anything in this document is unclear, feel free to ask our support team directly — they are happy to help in Bengali.

Registering on tenx365 requires accurate and truthful personal information. Accounts created with false details will be terminated and any balance may be forfeited.

• Each individual may open a maximum of one account.
• Creating multiple accounts from the same device, IP address, or payment method is not permitted.
• Tenx365 may request identity verification (KYC) at any time after registration.
• A national ID card, passport, or birth registration certificate may be required for KYC.
• Withdrawals may be restricted until KYC verification is complete.

The email address and mobile number on your account must always be active and belong to you. Using someone else's contact details may cause issues down the line.

Minimum age to create or use an account on tenx365 18 Years. No one under the age of 18 is permitted to use this platform — no exceptions.

If a false age is provided at registration and is later identified during verification, all balances and winnings on that account will be voided. It is your responsibility to ensure that no underage members of your household can access your account.

Tenx365 supports several payment methods for deposits — including bKash, Nagad, Rocket, and more. Each method has its own minimum and maximum deposit limits.

• Deposits must be made only from your own payment account.
• Deposits from third-party accounts are not accepted and will be returned.
• We strongly advise against making deposits using credit cards or borrowed funds.
• Deposits are usually credited instantly; if there's a delay, please contact support.
• Tenx365 reserves the right to decline or investigate any deposit.

For more detailed payment information Payment page View.

There are a few things you should know before withdrawing funds from tenx365. Being informed upfront means there should be no issues along the way.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals from KYC-verified accounts are typically processed within 5–15 minutes.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• In cases of suspicious activity, withdrawals may be temporarily held pending investigation.
• Daily and monthly withdrawal limits are determined by your account tier.
• Multiple withdrawal requests made on the same day may be combined and processed together.

Tenx365 offers various types of bonuses from time to time — welcome bonuses, reload bonuses, cashback, free spins, and more. Each offer comes with its own specific conditions, and compliance with those conditions is mandatory.

• Wagering requirements: Bonus funds become withdrawable after being wagered at the specified multiplier. Example: 20x wagering on a ৳1,000 bonus requires ৳20,000 in total bets.
• Duration: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game restrictions: Some bonuses are only valid on specific games. Not all bonuses may work across every game.
• Maximum Bet Limit: While a bonus is active, a maximum stake limit per bet typically applies.
• If bonus abuse is identified, the bonus and any associated winnings will be forfeited.

For more information on bonuses Rewards Page View.

There are a few general rules that apply to all games and bets on tenx365. These rules apply equally to all members.

• Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out feature is available.
• If a game is interrupted mid-round due to a technical error, the bet for that round will be refunded.
• If your internet connection drops during a game, the outcome will be determined by the server record.
• Game rules and RTP information can be found in the info section of each individual game.
• Tenx365's odds for Sports Betting are final, and we reserve the right to void any bets placed on erroneous odds.
• Any bet suspected of involving match-fixing or insider information will be investigated.

The following activities are strictly prohibited on tenx365. Any violation may result in immediate account suspension and forfeiture of all balances.

• Creating or operating multiple accounts
• Use of bots, scripts, or automated software
• Attempting to withdraw bonuses without meeting the conditions (bonus baiting)
• Attempts at money laundering or processing illegal funds
• Unauthorized access to another member's account
• Attempting to hack or bypass the platform's security systems
• False identity or use of third-party information
• Collaborative betting or chip transfers with other members

Tenx365 reserves the right to suspend or restrict any account at any time for any reason — particularly in cases of terms violations or suspicious activity.

• If an account is closed due to a terms violation, any remaining balance may be forfeited.
• You can request to close your account at any time.
• If you choose to close your account, any valid balance will be returned to you.
• A maintenance fee may apply to accounts that have been inactive for an extended period (12 months).
• If you have any objections regarding an account closure, please contact our support team.

Tenx365 believes gaming is for entertainment — not a source of income. We always encourage our members to play responsibly.

For responsible gaming, we provide:

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
• Session Time Limit: Decide in advance how long you intend to play.
• Self-exclusion: Temporarily suspend your account for a set period — anywhere from 24 hours to 6 months.
• Reality Check: Periodic reminders of your playing time and spending at set intervals.
• Permanent Exclusion: Option to permanently close your account if you choose.

For more details Responsible Gaming Page View.

Tenx365 handles your personal information with the utmost care. We follow industry-leading SSL encryption and data protection standards.

• Your information is never sold to any third party.
• Information may be disclosed to relevant authorities where required by law.
• You can opt out of marketing communications at any time.
• You have the right to request access to or deletion of your personal data.

To read our full Privacy Policy Privacy Policy page View.

Tenx365 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Any changes will be notified via the website and may also be communicated to your registered email or mobile number.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

If any term seems unfair to you, stop using the platform and contact support — we take reasonable concerns seriously.